FAQ smart lighting

You can steer your lights without the remote control if you disconnect the steering device from the gateway after you have used it to pair your light sources. However, if you decide later on to add more light sources to your system, you will need a steering device again.
    You need to pair the bulb with the steering device since it lost the connection when you factory reset it by adding the steering device to the gateway.
      To be able to add a light source to your gateway you need to have a steering device (remote control, wireless dimmer or motion sensor). Follow the instruction in the app, meaning first add your steering device to your gateway and then pair your light sources with that device.
        No, you can control any TRÅDFRI light source with a TRÅDFRI steering device (remote control, wireless dimmer or motion sensor). You need a TRÅDFRI gateway to control TRÅDFRI light sources with the IKEA Home smart app.
          You need a steering device to add a light source to the gateway. There is a step-by-step guide on how to do this in the IKEA Home smart app.
            The best way to save your light settings is to save them as moods. Once you have done this, if somebody changes them you can go into the Moods screen, press on your saved mood and all the lights will go back to the way you prefer them. Keep in mind that all the data is saved in your gateway and in your network, so no cloud back-up is available.
              Yes, you can choose from multiple different TRÅDFRI LED bulbs that are sold individually.
                To get your light bulbs back in sync, you need to turn off all connected light sources and then turn them on again.
                  If you have a light source with more than one light bulb that sits close together, you need to pair them one by one. Install your first light bulb, pair it and then remove it. Then install the second light bulb, pair it and remove it, etc. Do this with all of the light bulbs, installing all when you’re ready.
                    You always need to have a steering device to be able to control your light bulb. If you purchased the light bulbs separately, you need to pair them to the steering device one-by-one.
                      1. Make sure that the lamp connected to the motion sensor main power is on.
                      2. Make sure that the batteries are inserted in the correct direction, with the IKEA logo (plus sign) facing upwards.
                      3. If you bought a kit, it’s already paired. If you add additional lights, you need to pair them with the motion sensor.
                      4. Is the dial on “Night” or “Day”? If the dial is on “Night” and it’s light outside, then nothing will happen.
                      5. Have you installed the motion sensor so that the sensor is directed where the motion will be, in the range of 120 degrees/5m (16.5’)?
                      6. If you still have a problem, perform a factory reset of your products and try again.
                      Check that your battery still has power and that it’s inserted correctly in the steering device, with the IKEA logo (plus sign) facing upwards.

                      The steering device must be paired to your light source. If you purchased a pre-paired kit, your steering device and light bulb are already connected
                        The battery is low and needs to be replaced.
                          Light sources can become out of sync when you interact with the main power switches (wall or lamp switches) with part of your connected light bulbs. For example, when you turn OFF one light bulb in a group with the main power switch and change the rest of the light bulbs in the group to another state, the turned-off light bulb will be out of sync when turning it on again with the power main switch.
                            You can’t change colour with a wireless dimmer. To be able to change colour, you need to pair your light bulb with a remote control.

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