Customer Services

Removal service

Terms and conditions

  1. The old furniture is still within usable condition.
  2. Please specify your old furniture by submitting a picture when you order the service to our co-worker.
  3. The removal service excludes domestic waste, building debris, household waste, etc.
  4. Pickup schedules are subject to availability
  5. An additional fee of IDR100.000,- will be charged if the pick-up is made in a building with more than 3 floors.
  6. IKEA reserves the right to cancel orders that do not comply with the terms and conditions of this program or those listed on www.IKEA.co.id and the IKEA Indonesia App.

What we do

Our commitment is to ensure sustainability is part of our everyday work. That’s why when we deliver your new IKEA furniture we’re happy to take the old one away. It makes life a lot easier and helps reduce waste. 

We work together with Yayasan Widhya Asih Bali, Panti Asuhan Dorkas and other non-profit organisations that will collect, maximise and utilise the resource with minimum possible impact on the environment. The total collected fund will be used to provide a free quality education and other social program for people in need.

Contribution

By contributing Rp129.000 per trip, we will help you remove your old furniture.

By using this service, you have participated to make a change for community and environment. We dearly encourage collection of used furniture is still within usable condition.

How to book

Order the service from our co-workers in the store or contact Customer Service at +6221-2985-3900 / WhatsApp at +62811-1300-2242.


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